Privacy Policy

1. Introduction

Welcome to Kitsa ("we," "our," "us"). We are a health tech firm specializing in AI-powered patient recruitment and clinical trial optimization located at 200 Connell Dr, Suite 1000, Berkeley Heights, NJ 07922, USA. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when interacting with our website and services.

2. Information We Collect

2.1 Information You Provide to Us

Personal Information: When you use the "Get in Touch" form on our website, we collect the following personal information:

• Name
• Email Address
• Company Name
• Role
• Message Content

Electronic Health Records (EHR): We gather electronic health records from healthcare providers, clinical sites, individual volunteers, patient registries, data aggregators, and pharmaceutical companies. This data is used to match patients with clinical trial eligibility criteria.

2.2 Information We Collect Automatically

Usage Data: We may automatically collect information about your interactions with our website, such as your IP address, browser type, and the pages you visit.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Matching Patients with Clinical Trials: We use EHR data to match patients with the eligibility criteria of clinical trials.
• Responding to Inquiries: The information you provide via the "Get in Touch" form is used to respond to your inquiries or to contact you about our services.
• Improving Our Services: We analyze usage data to enhance our website and services.
• Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing our services.
• With Clinical Sites and Pharmaceutical Companies: EHR data may be shared with clinical sites and pharmaceutical companies to match patients with clinical trials.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at contact@kitsa.ai.

7. International Data Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to, stored, and processed in various countries, including the United States and other locations where our service providers, such as Amazon Web Services (AWS), operate data centers. These locations may have different data protection laws than those in your country of residence. By using our website and services, you consent to the transfer, storage, and processing of your information across borders.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

By using our website and services, you agree to the terms of this Privacy Policy.